Delivery

Deliveries are made to the address indicated by the User and in the manner specified in the order summary.

Upon delivery, Users must verify the content of the delivery and report anomalies without undue delay, using the contact details provided in this document or as described in the delivery note. Users may refuse to accept the parcel if visibly damaged.

Goods are delivered to the following countries or territories: Austria, Belgio, Bulgaria, Cipro, Repubblica Ceca, Danimarca, Estonia, Finlandia, Francia, Germania, Grecia, Ungheria, Irlanda, Latvia, Lituania, Lussemburgo, Malta, Olanda, Polonia, Portogallo, Romania, Slovacchia, Slovenia, Spagna, Svezia, Regno Unito.

Delivery times are specified on this Application or during the purchasing process.

Unless otherwise specified on this Application or agreed with Users, Products shall be delivered within thirty (30) days from purchase.

Failed delivery

The Owner cannot be held responsible for delivery errors due to inaccuracies or incompleteness in the execution of the purchase order by the User, nor for any damages or delays after handover to the carrier if the latter is arranged by the User.

If the goods are not received or collected at the time or within the deadline specified, the goods will be returned to the Owner, who will contact the User to schedule a second delivery attempt or to agree on the future course of action.

Unless otherwise agreed, any delivery attempt starting from the second shall be at the User’s expense.